These terms are currently a **trial text**, published to explain the basic rules of the platform before a final version is issued. During the trial we may revise them in light of operations and legal advice; the final version will be published separately and announced in-product. If you have doubts about any clause, please contact us first using the details below before deciding whether to use the Platform.
These terms form an agreement between you and Shanghai Zihulu Technology Application Co., Ltd. ("we") regarding your use of VR Task Hall (the "Platform"). Please read them in full before use; if you disagree with any part, please do not register or use the Platform.
1. About the service
The Platform connects people who need technical work done with people who can do it: clients post tasks, providers browse and apply, and both sides communicate and agree within the Platform.
We provide **information and communication tools only**. We are not the party performing the task and do not guarantee delivery or payment. Performance, quality and payment are agreed and borne by the two parties themselves, unless mandatory law provides otherwise.
2. Accounts and security
You register with a valid mobile number or email address and verify it with a one-time code. One account per mobile number or email address.
You must keep your registration details accurate and up to date. You are responsible for the consequences of inaccurate details.
- Accounts are personal and may not be lent, rented, transferred or sold.
- Keep your password safe. Actions taken through your account are treated as yours unless you can show the account was compromised.
- If you notice suspicious activity or a leaked password, change it immediately and contact us using the details below.
3. Posting tasks
When posting a task, describe the requirement, deliverables, timeline and budget honestly. Advertising an unrealistically low price to attract applications and then raising it is a violation.
You must hold the rights to what you post and must not infringe anyone’s intellectual property, trade secrets or other lawful interests.
- No unlawful content, content endangering national security, pornography, violence, gambling or fraud, or content infringing privacy or intellectual property.
- No tasks asking providers to break the law, help evade regulation, or falsify materials.
- No using tasks as a pretext to harvest personal data or contacts, or to advertise.
4. Applying and taking tasks
Providers applying for a task must give an honest self-introduction, description of relevant ability and a reasonable quote. Clients can review applications and decide whom to accept.
Acceptance is decided and communicated by the client. If an accepted provider fails to perform without good reason, either side may report it to us; we record it and may restrict account features accordingly.
Keep agreements reached inside the Platform in your in-platform messages so they can be checked if a dispute arises.
5. Fees and settlement
The Platform currently charges no service fee. Task payments are settled directly between client and provider; we do not collect, pay or hold funds on your behalf.
If paid services are introduced, we will clearly disclose the item, price and cancellation route before launch, and will not charge you without your consent.
6. Content rules and enforcement
Tasks, applications, reviews, messages and other content you post must comply with the law and public order. We apply automated word filtering and, where necessary, human review.
For content suspected of violating these terms we may delete it, hide it, restrict its visibility, suspend or terminate accounts, and keep a record of the action. If you disagree, you may appeal using the contact details below.
7. Intellectual property
You retain the rights to what you post. To operate and display the Platform, you grant us a non-exclusive licence to use, display and store that content within the Platform.
The Platform’s interface, code, trademarks and copy belong to us or the respective rights holders. They may not be copied, redistributed or used commercially without permission.
8. Personal data
We collect and process your personal data in accordance with the Privacy Policy. That policy forms part of these terms and has the same effect.
Please read in particular its sections on what we collect, how we share it, and your rights.
9. Disclaimers and limits of liability
We are not liable for temporary unavailability caused by force majeure, network failures or third-party outages (such as SMS or email channels), but we will work to restore service.
For disputes between users over performance of a task we can help with records, but we do not bear liability for compensation, unless mandatory law provides otherwise.
10. Changes and termination
These terms may be updated as the product evolves. We will publish the new version on this page with an effective date, and will notify you in-product of changes that materially affect your rights.
You may request deletion of your account at any time. Afterwards we delete or anonymise your personal data, except records we are required by law to keep.
11. Governing law and disputes
These terms are governed by the laws of the People’s Republic of China (excluding conflict-of-law rules).
Disputes should first be resolved through good-faith negotiation; failing that, either party may bring an action before the competent people’s court at our place of domicile.
12. Contact
For questions about these terms, appeals, or reports of violating content, contact us:
- Operator: Shanghai Zihulu Technology Application Co., Ltd.
- Registered address: Floor 2, Building 2, No. 1508 Kunyang Road, Minhang District, Shanghai, China (200245)
- In-product: sign in and message the platform support account via Direct messages